SERVICE we write in capital letters and define it as customer`s support.

As we cannot offer our factory service around the world we select only distribution partners who offer local service in accordance with our global strategy.

     - shortest possible reaction times

     - factory trained service staff

     - availability of spare parts

We support the local service department with technical advice and our in-house support team.

But the most important for you, our valuable customer is, there will be no high demand for repairs. Usually a yearly check-up of your SHP autoclave should be sufficient.

Instead, the focus will be validation and preventive maintenance. We are there to support you, near and far.

In case of any question, comment or request, please do not hesitate to contact us by using the contact form of this website or by email: service@shp-steriltechnik.de